Key skills/abilities required: As a main point of contact within the Service department, you will ensure that customers are called in advance of their visit and on arrival you will take them through all the necessary paperwork, ensuring that all the technical terms are explained clearly. After this, your role will be to set expectations with the customer and keep them updated throughout the repair of their vehicle. When the work is complete you will be responsible for taking payment and selling any additional products that may be of benefit to the customer which can include retention pro
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Business Centre Manager